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- Health Record We do verifications to ensure that our HomeHelpers are free from all communicable diseases, as we require out HomeHelpers to go regular health check-ups. We also do not allow our HomeHelpers to work...
- If we find that your service is not satisfactory, what should we do? Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- When will my card get charged? No charges will be made until the cleaning session has been completed.
- What is HomeHelpy’s operational hours? We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
