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- What is HomeHelpy’s operational hours? We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- Do I have to provide the cleaning tools and consumables? You have to provide the cleaning tools and consumables for Classic Cleaning Service. You can refer to HomeHelpy’s website for more information on the common types of cleaning tools and consumables...
- Is there a minimum booking commitment? There is no minimum booking commitment for one-time booking. However, if you have a weekly recurring booking & cancels the booking with in 90 days, a minimum of 30 hours of service is to be used...
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
- How do I get ready for my cleaning session? Appointment reminder We will remind you of your appointment with our HomeHelper 1 day before the cleaning session is due. Cleaning tools and consumables Get ready your cleaning tools and consumable...
